Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect personal information you provide when creating an account (name, email, phone number), identity verification data (Emirates ID), and usage data (task history, messages, location data when posting tasks).
2. How We Use Your Information
Your information is used to: provide and improve our services, verify user identities, process payments, facilitate communication between users, send service notifications, and comply with legal obligations.
3. Data Sharing
We share limited information with: task posters/taskers (name, rating, Pro status), payment processors (Stripe), identity verification providers (Sumsub), and law enforcement when legally required.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, secure server infrastructure, and regular security audits. Payment data is handled by PCI-compliant processors.
5. Data Retention
We retain your personal data for as long as your account is active. Upon account deletion, most data is removed within 30 days, though some data may be retained for legal or regulatory compliance.
6. Your Rights
You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, export your data, and opt out of marketing communications.
7. Cookies & Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand platform usage. You can manage cookie preferences in your browser settings.
8. Contact Us
For privacy-related inquiries, contact us at privacy@calamarii.com. We aim to respond to all requests within 5 business days.